Terms and Conditions

General Terms and Conditions

These terms govern your use of TangoBet Casino and establish the contractual relationship between you and the operator. By creating an account and using our services, you agree to be bound by these terms in full.

Account Registration

You must be at least 18 years old and resident in the United Kingdom to open an account. Only one account per person is permitted. We reserve the right to request proof of identity, address, and payment method ownership at any time. Providing false information constitutes a breach of these terms and may result in account closure.

Responsible Gambling

TangoBet promotes responsible gambling and provides tools to help manage your play. You can set deposit limits, loss limits, session time limits, and cooling-off periods through your account settings. Self-exclusion options range from 24 hours to permanent closure. We work with UK gambling charities to provide support for problem gambling.

Deposits and Withdrawals

All deposits must come from a payment method registered in your name. Third-party deposits are strictly prohibited. Minimum deposit amounts vary by payment method, starting from £10. Withdrawals require account verification and may take 1-5 business days depending on the method chosen. We reserve the right to request additional verification documents before processing withdrawals.

Bonus Terms

All bonuses carry specific terms including wagering requirements, game restrictions, maximum bet limits, and expiry dates. Bonus funds remain separate from real money funds until wagering requirements are met. Failure to complete wagering within the specified timeframe results in forfeiture of bonus funds and associated winnings.

Game Rules and Payouts

Each game has specific rules, return-to-player percentages, and payout structures displayed within the game information section. Maximum payouts may apply to individual games. Progressive jackpots have separate terms outlined in the jackpot section. Malfunctions void all pays and plays.

Anti-Fraud and Security

We employ advanced security measures to protect player accounts and prevent fraudulent activity. Suspicious activity may result in account suspension pending investigation. We cooperate fully with law enforcement agencies and regulatory bodies. Money laundering is strictly prohibited, and we report suspicious transactions as required by UK law.

Account Closure

You may close your account at any time by contacting customer support. We reserve the right to close or suspend accounts that breach these terms, engage in fraudulent activity, or abuse bonuses. Upon closure, any remaining balance will be returned to you after deducting any applicable bonuses and fees.

Privacy Policy

We collect and process personal data in accordance with UK data protection laws. Your information is used solely for account management, payment processing, and marketing communications where you have opted in. We never sell or share your data with third parties beyond our payment processors and regulatory bodies.

Dispute Resolution

If you have a complaint, contact our customer support team who will attempt to resolve the issue. If unresolved, you may escalate the matter through our formal complaints procedure. As a UK-licensed operator, we adhere to UK Gambling Commission guidelines for dispute resolution.

Amendments

We reserve the right to amend these terms at any time. Material changes will be communicated via email and on-site notification. Continued use of the casino after changes take effect constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

For the complete and detailed terms and conditions, please refer to the full document available on our website or contact customer support.